NeoGenomics Client Billing Information

NeoGenomics Clients will be billed by an itemized invoice that includes the date, patient’s name, accession number, test(s) performed, and the test fees for each specimen completed during the month. Please note that these invoices are payable upon receipt. If you have any questions pertaining to your account, please contact our billing team immediately so that we may resolve them in a timely manner.

Payment Information

Payment Options

  • Credit or debit card: You may complete the form on your invoice. Or, to pay by phone, please call us at the number below. A receipt can be mailed to you upon request. 
  • Check or money order:
    • NeoGenomics Invoices
      Make the check or money order payable to NeoGenomics Laboratories, and mail it to:
      NeoGenomics Laboratories, Inc.
      PO Box 864403
      Orlando, FL 32886-4403

Billing Resources

14-Day Rule Letter - January 2020
14-Day Rule Review for Specimen Retrieval
Outpatient Billing CPT Code List
CMS's Laboratory Date of Service Policy

Contact Us

For Client Billing

T: 888.690.0043 
F: 888.443.4153