Providing safe and convenient access to testing
At NeoGenomics, we understand as a patient you may be anxious or unable to visit a medical office or laboratory. This barrier can limit your ability to obtain cancer testing critical to receiving the best care for your disease.
We’re here to help. NeoGenomics supports your testing and care needs by offering site location testing services or in-home blood draws for liquid biopsy assays through our national mobile phlebotomy program, providing safe and convenient specimen collection for liquid biopsy with no added costs for patients.
To access our mobile phlebotomy services, a physician order is required.
World Class Patient Customer Service
Our Patient Customer Service team is here to answer questions, support you, and help with any denial or insurance issues you may encounter. If you would like to apply or better understand our financial assistance options, please call or complete the Financial Assistance Form and a member of our team will contact you within 48 hours to discuss eligibility. In order to qualify, patients must provide the valid proof of income to determine eligibility.
Patient Customer Service
866.776.5907 and press 9
patients@neogenomics.com