Regulatory support

NeoGenomics delivers thoughtful oversight to ensure compliance with federal regulations for a successful commercial launch.

Why Neogenomics?

We provide in-house regulatory and compliance teams and have enjoyed a 100% success rate with institutional review board (IRB) and US Food and Drug Administration (FDA) submissions, often receiving consistent, favorable FDA feedback. 

We’ve got you covered

Our regulatory and quality teams work closely with our scientific and medical teams to ensure that assays are sufficiently analytically validated for their intended use. Additionally, the NeoGenomics Regulatory Affairs group can support the following submissions and interactions with the FDA:

  • Risk assessments
  • Pre-submission meetings with the Center for Devices and Radiological Health (CDRH)
  • Investigational Device Exemption (IDE) filings
  • Premarket approval (PMA) filings
  • Humanitarian Use Device (HUD) and Humanitarian Device Exemption (HDE) filings

Our accreditations

  • Clinical Laboratory Improvement Amendments (CLIA)/College of American Pathologists 
    (CAP) basic standard certification
  • Certified in International Organization for Standardization (ISO) 13485 — quality management system
  • ISO 15189
  • 21 Code of Federal Regulations (CFR) Part 820
  • 21 CFR Part 11 LIMS system

Compliance

NeoGenomics believes that no commercial objective is more important than compliance with all applicable laws, rules, and regulations. We are committed to compliance with all laws, rules, and regulations governing our business, and we strictly adhere to all internal policies and procedures, including the Health Insurance Portability and Accountability Act (HIPAA), Occupational Safety and Health Administration (OSHA), CAP, and others. To ensure this compliance, NeoGenomics has developed compliance and HIPAA privacy programs that follow US government guidelines.

Project requirements

  • Type of project (i.e., biomarker discovery, translational research, assay design and development, clinical trial testing, FDA filing, launch preparation, commercialization)
  • Test modality of interest (i.e., anatomic pathology, molecular, multiplexed immunofluorescence, flow cytometry, fluorescence in situ hybridization [FISH], and cytogenetics)
  • Target timeline
  • Quality and regulatory requirement

Specimen requirements and guidelines

Licenses & certifications

Our laboratory licenses can be found on our Client support & resources page.

Lab shipping information

NeoGenomics Laboratories, Inc. 
Attn: Pharma Services Department 
31 Columbia 
Aliso Viejo, CA 92656 
United States 
Phone: +1.949.445.7300 x7103
Email: pharma_project_support_team@neogenomics.com
Shipment Acceptance: Monday - Saturday

NeoGenomics Laboratories, Inc. 
Attn: Pharma Services Department 
9490 NeoGenomics Way 
Fort Myers, FL 33912 
United States 
Phone: +1.239.768.0600 
Email: fortmyers_pharmaprocessing@neogenomics.com
Shipment Acceptance: Monday - Saturday

NeoGenomics Laboratories, Inc.
Attn: Accessioning Department
8 Davis Drive, Suite 120
Durham, NC 27709
United States
Phone: +1.919.884.6480
Email: inv-accessioning@neogenomics.com
Shipment Acceptance: Monday - Saturday

NeoGenomics Laboratories, Inc. 
Attn: Pharma Services Department 
4570 Executive Drive, Suite 250 
San Diego, CA 92121 
United States 
Phone: +1.949.445.7300 x5043 
Email: lj_pharma_services@neogenomics.com
Shipment Acceptance: Monday - Saturday

NeoGenomics Laboratories, Inc.
Attn: Pharma Services Department 
7256 South Sam Houston Parkway West, Suite 300 
Houston, TX 77085 
United States 
Phone: +1.713.830.6421
Email: houstonpharmateam@neogenomics.com
Shipment Acceptance: Monday - Friday

NeoGenomics - Inivata Ltd.
Glenn Berge Building
Babraham Research Campus
Cambridge, CB22 3FH
United Kingdom
Phone: +44 (0)1223 790880
Email: inv-uklabteam@neogenomics.com
Shipment Acceptance: Monday - Saturday

Contact our Pharma Services department

800.720.4363 x6419

Monday to Friday, 8 am to 5 pm ET

Contact us online

Request regulatory support

Our dedicated team of professionals is available to answer questions regarding your regulatory needs.