Patient Billing Information
NeoGenomics makes billing as flexible as possible by providing many
different payment options to our patients and customers. Depending on
the arrangement your clinic, hospital, or health insurance plan has with
us, you may or may not receive a bill directly from NeoGenomics for all
or part of the services provided by us. We do our best to obtain
reimbursement from insurers without contacting you. In certain cases,
you may also receive an invoice from Clarient Diagnostic Services, a
Some of the circumstances that can result in your receiving a bill from us are:
- You have non-government insurance and are responsible for a co-payment, co-insurance, deductible, and/or non-covered services.
- You have Medicare and are responsible for 20% of the amount Medicare has set as the cost of the test.
- You have Medicare and have signed an ABN (advanced beneficiary
notice). In this case, you may owe the difference between what Medicare
paid and what they have set as the cost of the test.
If you receive a bill, there are several options for payment: